Support

Contact Us

Email: support@myguthealth.ai

We typically respond within 24 hours.

Frequently Asked Questions

How quickly will I see patterns?

Most users begin to identify patterns within 3-7 days of consistent tracking. The more data you log, the more accurate your insights will become.

Is my data private?

Yes, all data is encrypted and never shared with third parties for marketing purposes. Your health information is secure and private. See our Privacy Policy for more details.

How accurate are the AI insights?

Our AI analyzes your tracking data to identify correlations and patterns. While insights are data-driven, they should not replace professional medical advice. Always consult healthcare providers for medical decisions.

Can I export my data?

Yes, you can export your tracking data at any time from your account settings. We provide data in CSV and PDF formats for easy sharing with healthcare providers.

What is the premium subscription?

Premium subscribers get unlimited AI insights, advanced analytics, custom meal plans, and an ad-free experience. The free tier includes basic tracking and limited monthly insights.

How do I cancel my subscription?

You can cancel your subscription at any time from your account settings. You'll continue to have premium access until the end of your billing period.

What if I forget to log a meal?

You can add entries retroactively by selecting a past date when creating a new entry. We recommend logging meals as soon as possible for the most accurate tracking.

Is MyGutHealth available on mobile?

Yes! MyGutHealth is a mobile-first progressive web app that works great on all devices. You can add it to your home screen for an app-like experience.

Need More Help?

Can't find the answer you're looking for? Our support team is here to help.

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